Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
TLIL807C Mapping and Delivery Guide
Complete routine administrative tasks
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | TLIL807C - Complete routine administrative tasks |
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Description | This unit involves the skills and knowledge required to complete routine administrative activities in a transport, warehousing, distribution and/or storage workplace, including receiving and distributing incoming mail, receiving and despatching outgoing mail, filing documents, and receiving and relaying written and oral messages. | ||
Employability Skills | The required outcomes described in this unit of competency contain applicable facets of Employability Skills. The Employability Skills Summary of the qualification in which this competency is packaged will assist in identifying employability skill requirements. | ||
Learning Outcomes and Application | Work must be carried out in accordance with the relevant regulations and workplace procedures.Work is performed under supervision. It involves the application of the basic principles and routine procedures to complete routine administrative tasks in a transport, warehousing, distribution and/or storage organisation. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not applicable. | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Receive and distribute incoming mail |
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Element: Receive and despatch outgoing mail |
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Element: File documents |
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Element: Receive and relay written and oral messages |
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